Divergent Approaches to Managing Trust in Inter-organizational Relations

Abstract

The issues of trust and trust building are becoming of ever greater importance in the social sciences and practice, especially in the areas related to knowledge exchange. The main focus of this paper is on the trust management in inter-organizational structures, such as innovative industrial clusters because they are characterised by the knowledge interactions where the element of trust is omnipresent. The paper establishes the linkages between different typologies of trust and the nature of industrial clusters, based on the analysis of research literature and several empirical case studies of the industrial clusters. It also seeks to structure the personal and institutional trust-related incentives that could be used to ensure successful knowledge-based co-operation within the clusters.

http://dx.doi.org/10.5755/j01.ss.73.3.791